Shipping policy
Momly Products Shipping Policy
At Momly, we are committed to delivering your carefully curated Momly Products as quickly and safely as possible. Please review our shipping details below:
Processing & Shipping Times
- Orders are typically processed within 1-5 business days (excluding weekends and holidays).
- Estimated delivery times depend on your location and chosen shipping method at checkout.
- Once shipped, you will receive a tracking number via email to monitor your package’s journey.
Shipping Rates & Methods
- Standard Shipping: 3-5 Days
- Express Shipping: 2-3 Days
- Free Shipping: Available on orders over INR 1499 (if applicable).
Address Accuracy
Please ensure your shipping address is correct before placing an order. Momly is not responsible for delays or lost packages due to incorrect addresses.
Lost, Stolen, or Delayed Packages
- If your package is marked as delivered but not received, please check with your neighbors or local post office.
- Momly is not responsible for lost or stolen packages, but we will assist you in filing a claim with the carrier.
- If your order is significantly delayed, contact us at hello@themomly.com or whatsapp us at +91 8545822296, and we’ll do our best to assist.
Damaged Packages
If your package arrives damaged, please take clear photos and email us at hello@themomly.com within 48 hours of delivery, so we can help resolve the issue.
We appreciate your trust in Momly Products and are here to ensure a smooth and stress-free shopping experience!